Returns & Exchanges

At Hillberg & Berk, we want you to feel empowered and confident in your sparkle. If you are not completely satisfied with your purchase, we offer returns or exchanges on unworn jewelry within 30 days of the original purchase date.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and postal code to begin the process for a return or exchange.

• 2.
  Prepare Your Package

  Securely pack your unworn items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking number handy; your refund or exchange will be processed once our team inspects the items.